Q: How do you ensure a quality of materials?
A: We take utmost care while selecting the raw materials and ensure we procure and use only those that meet the highest quality standards. We use branded hardware and accessories and maintain transparency.
Quality Control measures are in place from start to finish. Our experienced team of operators and craftsmen ensure accuracy at every stage of manufacturing, and at the time of execution.
Q: What after-sales service do you provide?
A: We stay in regular contact with our clients and ensure our products meet their expectations. This has been one of our key attributes to have repeat clients.
Q: Do you provide any warranty to your products?
A : We guarantee the best quality of products and services to our clients. Our products come with a 2-year warranty (excluding accessories) against all manufacturing or material defects used in the context of normal usage. Improper handling of the product is not covered under warranty. The scope of warranty includes providing free service and replacement of defective parts during the warranty period.
Q: Do you charge for providing your proposal?
A : We charge a nominal fee while providing our design and estimate.
Q: What are your payment terms?
A : We finalize and confirm an order on receipt of 80% payment of the order value, and the balance 20% on completion of the project.